All of our parcels are sent via Australia post at a flat of $3.50 without tracking and no signature required. You will be emailed when your order is posted, however due to COVID-19, Australia Post is experiencing some delays. Please note this is out of our hands and your order will arrive to you as soon as possible.
- International orders have a flat rate of $20. All prices are shown in Australian dollars ($AUD). All orders are processed in Australian dollars ($AUD). For all international orders the responsibility for any customs duties, foreign taxes or other fees, which may be imposed, will rest with the customer. Estimated delivery time frames can be found on the Australia Post website and queries surrounding shipping/delayed/missing parcels should be followed up directly with Australia Post.
Please ensure your shipping details are correct – we are unable to redirect orders once they have been shipped. My Mini Scientist will not be held liable for any lost or damaged items whilst in the hands of postage agencies.
We trust that your order will reach you undamaged and without issue however we can not control this once shipped.
Due to the nature of our products being handmade and for hygiene reasons, it is important to know that we do not offer a refund or exchange if you change your mind about your purchase. It is your responsibility to contact us with any queries or questions about the product you wish to purchase PRIOR to placing your order, ensuring you have read the product descriptions, as all purchases are final.